Societies and networks
- Society of Consumer Affairs Professionals in Europe (SOCAPiE)
- Institute of Customer Service
- Public sector complaints network
- Finance Sector Complaint Management Group
- Healthcare Sector Complaint Management Group
- Retail Sector Complaint Management Group
- Utilities Sector Complaint Management Group
- Telecomms Sector Complaint Management Group
- Legal Sector Complaint Management Group
- Education Sector Complaint Management Group
- Charities Sector Complaint Management Group
- Travel & Transport Sector Complaint Management Group
- Customer service trainers association
- The WOW Awards
